When you are fitted with a hearing aid from Apollo Audiology, you get more than just a hearing device. You get the assurance of seeing a highly qualified hearing specialist, and the opportunity to change your mind. We understand that it can sometimes take a bit of time to obtain the optimal setting for your hearing aids.
For this reason we will provide you with as many appointments as you need to get your hearing aid working well.
60 Day Hearing Aid Trial
We provide for our clients a hearing guarantee.
The guarantee covers:
- A 60 day, no-obligation, trial of hearing aids.
If we decide that a different hearing aid would suit you better during these 60 days, we will start a further 60 day, no-obligation, trial of hearing aids, at no extra cost*.The 60 day trial includes:
- hearing aid fitting and follow-up appointments in which your hearing aids will be programmed specifically for your hearing using the most up-to-date equipment available. Once you return with some experience of your hearing devices, we will make fine-tuning adjustments as required.
- Resolving any issues that you might have over management and care of your hearing aids, and providing you assistance with any other devices that might supplement the work the hearing aids are doing.
Once you have successfully completed your 60 day trial we will continue to care for you under our guarantee in the following ways:
- We will provide complimentary follow up appointments to fine tune the hearing aids as required and to help with any hearing aid problems you may encounter for 12 months from the start date of the first hearing aid trial
- If your hearing aid requires repair or service and is covered by the manufacturers’ warranty (typically 24 months), we will identify the problem, courier the hearing aid to the manufacturer, and see you for a post-repair appointment, without charge.
*If you have a hearing aid trial, but it proves unsuccessful, a $350 ‘fitting’ fee is charged for the services provided. This fee is only applicable to unsuccessful trials.
For a personalized hearing aid consultation or to find out more about our 60 Day Hearing Aid Trial call 477 3773 today.
